Organization Description

Mission: Community Action Pioneer Valley assists people who have low incomes to achieve economic stability and security and works to build communities in which all people have the opportunity to thrive. We see people as the experts on their own lives, as individuals and families who have strengths and dreams, and who also experience barriers to their success. We honor everyone’s right to live with dignity and to be treated with respect and appreciation for diversity. We value workplace practices based on mutual respect, inclusion, transparency, and leadership development for all staff, and we believe that engaging people with low incomes in decision-making and the overall direction of the agency is essential to our integrity and success.

Goals: Our vision is a community that celebrates our shared humanity as well as our diversity. We strive to build a community that invests in access for everyone to healthy food, safe and affordable housing, living wage work, high quality and affordable education from birth, and full participation in the democratic process. In service to that vision, Community Action Pioneer Valley relies on the leadership of people who have low incomes to define how we approach our work. We advocate for policies and resources that protect the vulnerable and disenfranchised and open opportunity to all. Working with many partners, we create a community where children and youth are nurtured and protected, and everyone can achieve their potential and prosper in the fullness of life.

Placement Description

  • Pantry Volunteer: Help feed the community at our food pantry in Greenfield or Shelburne Falls. 
  • Volunteer Income Tax Assistance (VITA) Program: Assist community members with filing their tax returns.
  • Choose Your Own Adventure: Work with Community Action to design your own volunteer experience within a wide range of possibility from art design to social media work!
  • Skills:
    • Passion for helping others 
  • Training: None 

Time Commitment


How to Get Involved

To become a pantry volunteer, contact Cheo Ramos at, and to join the VITA program, contact Rebecca Bannasch at To design your own project, contact Lindsay Bennet-Jacob at

Contact Information 

Click below for an interview with the director of community engagement and the director of RSVP of Community Action Pioneer Valley – Jess Thompson and Lindsay Bennet-Jacob.